Game2Bet
FAQ
The Game2Bet FAQ section covers responses to the most common queries about the way things are done through our site. If you do not find what you are looking for, you are, of course, welcome to get in touch with our customer support.
We do not store any sort of personal information on the account directly. Please read our Privacy Policy on how your personal information may be used.
We handle all of our customers’ information as per the provisions of our Terms & Conditions and Privacy Policy stipulations, unless we have your express permission to do otherwise.
Yes. In fact, it is imperative that you do so, right after you get your login details. For even greater safety, we suggest that you change your password on a regular basis. You will need the sub menu titled "Change Password" under My Account. It should be understood that you should not divulge your active password to anyone!
That’s a most definite no. You cannot open multiple accounts.
Yes, we require standard KYC verification at your first deposit. The documents required are an official ID (national ID, passport), and either a bank statement or a utilities bill clearly stating your place of residence.
After three failed attempts, our system locks the access for 30 minutes. To reset the password, please contact us.
It happens when either your balance is close to 0, or you have not used it for a while. Please contact us for the way to re-activate it.
The most common reason for this is a breach to the stipulations of our terms & conditions. Please contact our customer support and you will receive a response on the actual reason for the blockage.
We accept wire transfers, e-wallet deposits and various cryptos. Learn more about the available payment methods.
We accept any currency convenient for you.
The betting account is opened in EURO currency, however, you can deposit any currency and we convert it to EURO.
There are. They differ depending on the method that you will opt for. Please read the relevant pages in our Payment Method section.
Deposits & withdrawals are processed on a «first come first serve» basis. There’s always the possibility of delays for reasons that are beyond our control (slow banking systems, re-settlement of bets, etc…).
It can only be a case of a possible mistake in the information inserted into the transfer order. Please send us via email all the relevant information (including a screenshot of the money order) and we will do everything possible to track it down.
There may be many reasons for this happenstance. Incorrect information from either side, an invalid payment method, withdrawal amount over the actual balance, etc… Please attach all the information on the date of the withdrawal, the amount, the payment method and a screenshot of the request. You will receive a response on what happened as soon as possible.
No, our service is free of charge.
There are no limits set up by Game2Bet. You can bet as much as you want on the selected event.
It is a quite rare occurrence, but there are cases where the settlement may take up to 24 hours. Please contact us if that time frame has expired and the bet is still not settled.
Unfortunately, not at this time. However, the capability may become available in the near future.
You can request a withdrawal to a payment method that you have previously used at least once, to make a deposit.
